We, ACS SERVICES AND COMPUTER SOLUTIONS LTDAWe prioritize privacy and information security and are committed to transparency in the handling of personal data, whether sensitive or not, of all individuals.
The parties who entrust us with their information. Therefore, this Privacy Policy establishes how the collection, use, and transfer of information from clients or other interested parties who share their information is carried out.
with us.
By using our services, you understand that we collect and use your personal information in the ways described in this Policy, under the Data Protection regulations (LGPD, Federal Law 13.709/18), and the consumer protection provisions of the Law.
Federal Law 8078/1990 and other applicable rules of the Brazilian legal system.
ACS SERVICOS E SOLUCOES EM INFORMATICA LTDA, hereinafter referred to simply as ACS SERVICOS E SOLUCOES EM INFORMATICA LTDA, registered with the CNPJ/MF under number 00.641.468/0001-65, in its role as data controller and operator, is bound by the provisions of this Privacy Policy.
1. What data do we collect about you and for what purpose?
We collect and use some of the user's personal data in order to enable the provision of services and improve the user experience.
Personal data provided by the data subject:
A. Data provided by users (contact information, professional data, financial or technical information);
B. Browsing data (e.g., IP address, location, country, browsing time, access time) or data arising from your interaction with our website or application;
C. Cookies and internet tracking systems. EX: The user's facial biometrics are collected when they register on the website;
D. Access to the mobile device's file system (gallery, audio, documents, configuration files, and binary files); access to the camera (photos/videos); access to the microphone (audio); registration data, name, email, phone number (all data from the completed customer registration form); access to data about the device's internet connection;
E. Information about the user's religious beliefs is collected when they complete their registration.
2. Consent
It is based on your consent that we process your personal data. Consent is the free, informed, and unequivocal expression by which you authorize ACS SERVICOS E SOLUCOES EM INFORMATICA LTDA to process your data.
Thus, in accordance with the General Data Protection Law, your data will only be collected, processed and stored with prior and express consent.
Your consent will be obtained specifically for each purpose described above, demonstrating ACS SERVICOS E SOLUCOES EM INFORMATICA LTDA's commitment to transparency and good faith towards its users/clients, in accordance with relevant legislative regulations.
By using the services of ACS SERVICOS E SOLUCOES EM INFORMATICA LTDA and providing your personal data, you are aware of and consent to the provisions of this Privacy Policy, and you also understand your rights and how to exercise them.
At any time and without custo, you may revoke your consent.
It is important to note that revoking consent for data processing may result in the inability to properly perform certain website functionalities that depend on its operation. Such consequences will be...
informed in advance.
3. What are your rights?
ACS SERVICOS E SOLUCOES EM INFORMATICA LTDA guarantees its users/clients their rights as data subjects as stipulated in article 18 of the General Data Protection Law. Therefore, you can, free of charge and at any time...
time:
A. Confirm the existence of data processing, in a simplified manner or in a clear and complete format;
B. Access your data, being able to request it in a legible copy in printed form or through secure electronic means.
suitable;
C. Correct your data when requesting its editing, correction, or update;
D. Limit your data when it is unnecessary, excessive, or processed in violation of the law through anonymization, blocking, or deletion;
E. Request the portability of your data, through a registration data report that ACS SERVICOS E SOLUCOES EM INFORMATICA LTDA, which handles your case, provides;
F. Delete your data processed based on your consent, except in cases provided for by law;
G. Revoke your consent, thereby no longer authorizing the processing of your data;
H. Find out about the possibility of not giving your consent and about the consequences of refusal;
4. How can you exercise your title rights?
To exercise your rights as a data subject, you must contact us through the following available means:
A. Via email;
B. Telephone
In order to guarantee your correct identification as the holder of the personal data subject to the request, we may request documents or other proof that can verify your identity. In this case, you will be...
informed in advance.
5. How and for how long will your data be stored?
Your personal data collected by ACS SERVICOS E SOLUCOES EM INFORMATICA LTDA will be used and stored for the time necessary to provide the service or for the purposes listed herein.
The Privacy Policy should be implemented while considering the rights of data subjects and controllers/operators.
Generally, your data will be kept for as long as the contractual relationship between you and ACS SERVICOS E SOLUCOES EM INFORMATICA LTDA lasts. Once the personal data storage period ends, it will be deleted.
from our databases or anonymized, except in the cases legally provided for in article 16 of the General Data Protection Law, namely:
A. Compliance with a legal or regulatory obligation by the controller;
B. Study by a research body, ensuring, whenever possible, the anonymization of personal data;
C. Transfer to a third party, provided that the data processing requirements set forth in this Law are respected; or
D. Exclusive use by the controller, access by third parties is prohibited, and provided that the data is anonymized.
That is, personal information about you that is essential for the fulfillment of legal, judicial and administrative determinations and/or for the exercise of the right of defense in judicial and administrative proceedings will be kept, despite the exclusion of other data.
The storage of data collected by ACS SERVICOS E SOLUCOES EM INFORMATICA LTDA reflects our commitment to the security and privacy of your data. We employ appropriate technical protection measures and solutions.
to guarantee the confidentiality, integrity, and inviolability of your data. Furthermore, we also have security measures in place that are appropriate to the risks and control access to the stored information.
6. What do we do to keep your data safe?
To keep your personal information secure, we use physical, electronic, and managerial tools designed to protect your privacy. We apply these tools taking into account the nature of the personal data collected, the context and purpose of the processing, and the risks that any breaches may pose to the rights and freedoms of the data subject whose data is collected and processed.
Among the measures we have adopted, we highlight the following:
A. Only authorized individuals have access to your personal data.
B. Access to your personal data is only granted after a confidentiality agreement has been signed.
C. Your personal data is stored in a secure and reliable environment.
ACS SERVICOS E SOLUCOES EM INFORMATICA LTDA is committed to adopting best practices to prevent security incidents. However, it is important to emphasize that no website is entirely secure and risk-free. Despite all our security protocols, problems caused exclusively by third parties may occur, such as cyberattacks by hackers, or due to negligence or recklessness on the part of the user/client.
In the event of security incidents that may generate significant risk or damage to you or any of our users/customers, we will notify those affected and the National Data Protection Authority about the incident, in line with the provisions of the General Data Protection Law. Data.
7. With whom can your data be shared?
ACS SERVICOS E SOLUCOES EM INFORMATICA LTDA, in order to protect your privacy, will not share your personal data with any unauthorized third party. Your data may be shared with future business partners, in which case we will inform you what data will be shared and with whom.
These will receive your data only to the extent necessary for the provision of contracted services and our contracts are guided by the data protection rules of the Brazilian legal system.
However, our partners have their own Privacy Policies, which may differ from this one. We recommend reading these documents.
In addition, there are also other hypotheses in which your data may be shared, which are:
A. Legal determination, request, requisition or court order, with judicial, administrative or other authorities.
competent governmental bodies.
B. In the case of corporate transactions, such as mergers, acquisitions, and incorporations, on an automatic basis.
C. Protection of the rights of (simplified company name) in any type of dispute, including those of a judicial nature.
8. International data transfer;
Some of the third parties with whom we share your data may be located in or have facilities located in foreign countries. Under these conditions, in any case, your personal data will be subject to the General Data Protection Law and other Brazilian data protection legislation.
ACS SERVICOS E SOLUCOES EM INFORMATICA LTDA, in this sense, is committed to always adopting efficient cybersecurity and data protection standards, making every effort to guarantee and comply with legislative requirements.
If you agree with this Privacy Policy, you agree with this sharing, which will be given in accordance with the purposes described in this instrument.
9. Cookies or browsing data
ACS SERVICOS E SOLUCOES EM INFORMATICA LTDA uses cookies, which are text files sent by the platform to your computer and stored there, containing information related to website browsing.
In short, cookies are used to enhance the user experience.
By accessing our website and consenting to the use of Cookies, you acknowledge and accept the use of a navigation data collection system with the use of Cookies on your device.
You can, at any time and free of charge, change your permissions, block or refuse cookies. However, revoking consent for certain cookies may prevent some features from functioning correctly.
platform.
To manage your browser's cookies, just do it directly in the browser settings, in the Cookie management area. You can access tutorials on the topic directly from the links below:
If you use Google Chrome:
Clear, enable and manage cookies (https://support.google.com/chrome/answer/95647?co=GENIE.Platform%3DDesktop&hl=pt-BR);
If you use Firefox:
Clear cookies and site data in Firefox.
(https://support.mozilla.org/pt-BR/kb/limpe-cookies-e-dados-de-sites-no-firefox);
If you use Safari:
Clear your Safari history and cookies on your iPhone, iPad, or iPod touch (https://support.apple.com/pt br/HT201265);
If you use Microsoft Edge/Internet Explorer:
Delete and manage cookies
(https://support.microsoft.com/pt-br/windows/excluir-e-gerenciar-cookies-168dab11-0753-043d-7c16-ede5947fc64d);
If you use Opera:
Cookie policy (https://www.opera.com/pt-br/privacy/cookies);
How to manage cookies (https://blogs.opera.com/news/2015/08/how-to-manage-cookies-in-opera/).
10. Changes to this Privacy Policy
We reserve the right to modify this Privacy Policy at any time, mainly depending on the adequacy of any changes made to our website or in the legislative sphere. We recommend that you review it frequently.
Any changes will take effect as of their publication on our website and we will always notify you of any changes that have occurred.
By using our services and providing your personal data after such modifications, you consent to them.
11. Responsibility
ACS SERVICOS E SOLUCOES EM INFORMATICA LTDA foresees the responsibility of the agents who act in the processes of data processing and control, in accordance with articles 42 to 45 of the General Data Protection Law.
Data.
We undertake to keep this Privacy Policy updated, observing its provisions and ensuring compliance.
In addition, we are also committed to seeking secure technical and organizational conditions capable of protecting the entire data processing process.
Should the National Data Protection Authority require us to take action regarding the data processing of ACS SERVICOS E SOLUCOES EM INFORMATICA LTDA, we commit to complying with it.
12. Disclaimer
As mentioned in Topic 6, although we adopt high security standards to prevent incidents, no website is entirely risk-free. ACS SERVICOS E SOLUCOES EM INFORMATICA LTDA,
In this sense, it is not responsible for:
A. Any consequences arising from the negligence, recklessness, or incompetence of users with respect to their data.
We guarantee and are only responsible for the security of data processing and handling processes.
fulfillment of the purposes described in this instrument.
B. We emphasize that the responsibility for maintaining the confidentiality of access data lies with the user.
C. Malicious actions by third parties, such as hacker attacks, unless proven to be due to culpable or deliberate misconduct by the company.
ACS SERVICOS E SOLUCOES EM INFORMATICA LTDA;
D. We emphasize that in the event of security incidents that may pose a significant risk or harm to you or any other party, we will notify you.
one of our users/clients, we will communicate with those affected and the National Data Protection Authority about the
This has happened, and we will take the necessary steps.
E. Untruthfulness of the information entered by the user/client in the records necessary for the use of the services of ACS SERVICOS E SOLUCOES EM INFORMATICA LTDA; any consequences arising from false information or information entered in bad faith are the sole responsibility of the user/client.
13. Data Protection Officer
If you have any questions about this Privacy Policy or the personal data we process, you can contact our Data Protection Officer through the following channels: dpo@intuix.com.br