Why you are going to love Oracle NetSuite:

Companies around the world use Oracle NetSuite

One single system for your entire company

The software that grows with you

Eliminate IT maintenance and upgrade costs

Better decisions, faster

Oracle NetSuite CRM features

Sales force automation

  • Sales lead capture and management
  • Territory and price list management
  • Commission calculation for salespeople
  • Opportunity and proposal management
  • Pipeline view and real-time forecast with multiple filters
  • Item registration
  • Sales reports and indicators for real-time management


  • Planning and execution of many types of marketing campaigns
  • Campaign performance management
  • Creation and management of relationship rules
  • Marketing list management
  • Email marketing automation
  • Marketing reports and indicators for real-time management

Services/After Sales

  • Ticket and call management
  • Distribution of calls in service queues
  • 360º view of the customer for efficient service
  • Knowledge base
  • Internal ticket routing for resolution
  • Scalability
  • SLA Management
  • Integrated with the project and billing suite

Oracle NetSuite CRM benefits

360 degree view

Get a complete view of the customer with a single view of all contacts and accounts, with the complete history of activities and previous communication.

Native workflow

Automate processes using Oracle NetSuite’s native workflow tool, your area will become more efficient, the sales cycle will be reduced and the system will work for you.

Real-time management

Get visibility on the sales funnel and forecasts, making sales more predictable and effective for your entire sales team.

Opportunity management

Standardize best practices for closing deals by linking your sales process to the customer’s buying process.

The #1 CRM worldwide!

Join the 40 thousand companies that use Oracle NetSuite and that have improved their internal processes.

CRM - Customer Relationship Management

Oracle NetSuite’s customer relationship management (CRM) software is the only cloud solution that offers a real-time 360 degree view on your customers. Oracle NetSuite CRM provides a continuous flow of information throughout the customer’s lifecycle – from the lead and all opportunities, sales orders, fulfillment, renewal, sales growth, cross-selling, finance and support.

In addition to offering traditional CRM features, such as sales force automation, customer service management, and marketing automation, Oracle NetSuite CRM offers quotes, order management, commissions, sales forecasting and integrated e-commerce capabilities.

Talk to one of our Oracle NetSuite CRM experts

If you have questions about Oracle NetSuite CRM, features, implementation or any other question, we can help you.

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