In operations that handle a high volume of transactions, growth requires much more than just increasing sales. It demands control, automation, and a financial structure prepared to keep pace with the speed of the business.
This very scenario led Eventim, one of the world's largest ticketing companies, to invest in Oracle NetSuite to modernize its financial operations, reduce manual processes, and increase its operational capacity.
The challenge: to grow without losing operational efficiency.
Present in 26 countries and responsible for the sale of millions of tickets annually, Eventim has rapidly expanded its operations in Brazil since arriving in the country in 2016.
As operations grew, the company began to face challenges related to the high volume of financial processes performed manually, mainly in accounts payable and invoicing routines.
The reliance on spreadsheets and manual workflows was beginning to have an impact:
- Team productivity;
- processing speed;
- financial control;
- The traceability of information;
- The company's operational efficiency.
In a highly dynamic market like events and entertainment, maintaining agility and control simultaneously has become essential to sustaining operational growth.
The solution: financial automation and integrated operation with NetSuite.
To support its expansion and eliminate operational bottlenecks, Eventim chose Oracle NetSuite as its management platform to automate its financial processes and structure a more scalable operation.
With the system, the company was able to automate critical routines that previously required a great deal of manual effort.
Among the main achievements of the operation are:
Large-scale payment automation
With bank integrations and automated file upload features, Eventim now processes over 200 payments in a single transaction.
The improvement allowed for reduced rework, increased productivity, and greater agility in a routine that demands precision and speed.
Greater efficiency in invoicing and tax issuance.
The company also automated processes related to issuing invoices, allowing approximately 150 documents to be generated and sent monthly in an integrated manner with municipal systems.
In addition to speeding up the process, automation strengthened the company's operational control and financial governance.
Greater control and visibility of the operation.
With a more integrated operation, Eventim gained access to more centralized and reliable information, reducing dependence on parallel controls and increasing the company's ability to monitor its finances.
Technology as a foundation for scaling safely.
More than just automating tasks, Oracle NetSuite helped Eventim build an operational structure prepared to support its growth.
According to Alexandre Pires, Head of Finance at Eventim, the system's robustness was fundamental in bringing more security, control, and reliability to the company's financial operations.
Furthermore, the company already plans to expand the use of artificial intelligence features incorporated into NetSuite to enhance reporting, analytics, and operational efficiency.
What this case study shows for growing companies
Eventim's case reinforces a trend that is becoming increasingly common in rapidly growing companies: there comes a point when manual processes can no longer keep pace with operations.
In this scenario, automating financial processes ceases to be merely an operational gain and becomes a strategic necessity.
Companies that want to grow with more control, efficiency, and scalability need to invest in:
- integration between areas;
- process automation;
- real-time visibility;
- financial governance;
- operational intelligence.
How Active helps companies scale with Oracle NetSuite.
At Active Cloud Solutions, we help companies transform complex operations into more integrated, automated structures that are ready for growth.
With expertise in Oracle NetSuite, we work on the implementation, support, integrations, and continuous evolution of the ERP system, always aligning technology with the operational reality of each business.
Because growth is important. But growing efficiently, with control and operational intelligence, is what sustains long-term results.
