CRM

Customer Management System

Customer Management System

Transform your customer experience with Oracle NetSuite CRM.

Investing in a complete CRM system not only creates a more reliable database for you to work with, but also delivers a better overall customer experience. If you can segment your customers, you can reach them with relevant products and offers much more easily.

With NetSuite CRM, you'll experience a seamless flow of information throughout the customer lifecycle—from lead to closing and follow-up, fully unified with finance, projects, and other areas of your business. Oracle NetSuite CRM dramatically reduces manual data entry, customer complaints, typos, etc., while accelerating your company's growth.

Benefits

Single source

Having a single view of a customer across all channels provides complete visibility into all online transactions and interactions.

Better sales performance

Gain visibility into your pipeline and forecasts, and simplify the sales process with a fully unified quote solution by order, cash register, and fulfillment.

Increased customer satisfaction

Support teams can access customer information anytime, anywhere to increase customer satisfaction and retention.

Key Features

Customer Relationship Management: Oracle NetSuite CRM's powerful features include sales force automation (lead management through to order), marketing automation (campaign management and relationship rules), and customer service (post-sales).

Planning, Reports & Indicators: Unified and integrated data, reports, KPIs, and dashboards with real-time updated information to help your company monitor its business and make faster decisions.

Mobile Access on Any Device, Anywhere: With comprehensive support for mobile devices – iPhone, BlackBerry or Android – you will always have access to real-time business information and can place orders so that your customers are served more quickly.

360º View of Your Customers and Business Partners: Control all elements of the sales process, including integrated marketing campaigns, lead management, pipeline management, order processing, business partners, commissions, and even after-sales service.

Discover other advantages of NetSuite CRM.

The pioneering consulting firm in Brazil for implementing the world's #1 ERP system – Oracle NetSuite.

Business Intelligence

Business Intelligence

Create and share KPIs and operational data through well-structured and accurate reports – in minutes.
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Business Intelligence

Business Intelligence

Create and share KPIs and operational data through well-crafted, accurate reports – in minutes.
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Marketing Automation

Marketing Automation

Create highly targeted, personalized, and relevant campaigns – all while leveraging the unified corporate insights of Oracle NetSuite.
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Marketing Automation

Marketing Automation

Create highly targeted, personalized, and relevant campaigns – all leveraging Oracle NetSuite's unified enterprise insights.
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Sales Force Automation

Sales Force Automation

Manage clients and opportunities, gain visibility and access to all information in real time to accelerate the deal closing process.
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Sales Force Automation

Sales Force Automation

Manage customers and opportunities, have vision and access to all information in real time to speed up the deal closing process.
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Customer Management System

Customer Management System

Maintain a continuous flow of information throughout the entire customer lifecycle — from lead to closing and follow-up, fully unified with finance, projects, and other areas of your company.
Read more

Customer Management System

Customer Management System

Have a continuous flow of information throughout the customer lifecycle — from lead to closing and service, completely unified with finance, projects, and other areas in your company.
Read more