Oracle NetSuite's customer relationship management (CRM) software is the only cloud-based solution that offers a 360-degree view of your customers in real time. Oracle NetSuite CRM provides a continuous flow of information throughout the customer lifecycle – from lead and all opportunities, sales orders, fulfillment, renewal, upselling, cross-selling, finance, and support.
In addition to offering traditional CRM features such as sales force automation, customer service management, and marketing automation, Oracle NetSuite software offers quoting, order management, commissions, sales forecasting, and integrated e-commerce capabilities.
Learn more about the features of Oracle NetSuite CRM:
Campaign and Lead Management
The platform allows for the agile and real-time execution and tracking of campaigns, maximizing the value of your leads and opportunities.
Quotations and order management
Simplify the quoting process by using a complete quoting system for orders, boxes, and fulfillment.
Sales forecast
With NetSuite CRM, you make sales more effective with real-time forecasting and a system of checks and balances that triangulates all sales forecasts.
Commission Management
The platform provides visibility into accurate sales commission calculations, ensuring that the team can focus their time solely on selling more and spend less time calculating commissions or complaining about calculation errors.
Customer service
Ticket management automates processes according to the customer. In addition to supporting routing and tracking based on product, ticket issuance, case type, partner, or customer.
Dashboards, reports and analyses
Oracle NetSuite CRM offers integrated, real-time, role-based dashboards, reports, and analytics, enabling your sales, marketing, and service teams to access the latest data and insights, facilitating daily operations.
Anytime, anywhere
Oracle NetSuite's support for mobile devices includes iOS and Android systems, ensuring that managers and their teams have access to real-time information, wherever they are, through their login credentials on the platform.
How about receiving a personalized presentation for your company, showcasing everything the world's best CRM system can do for it? Claim your free trial!
